Terms of service
Project details
We complete your project based solely on the instructions supplied in the order form. The writer will be responsible for meeting all the instructions. We shall not be responsible for processing additional instructions not included in the original project description. Such requests may still be accomplished as a one time courtesy at the sole discretion of the writer.
Delivery
You will receive your complete project by the date and time specified in the order form. In addition to e-mail delivery (your project files will be sent as attachments at the e-mail accounts on file), we offer the free direct download feature that allows to download all project files directly from your personalized account (Customer Service Area).
Revisions and rewrites
You shall be entitled to a free revision, if the completed project fails to adequately reflect the original requirements and instructions. If that is the case, you will be expected to file a revision request from your personalized account and contact our support center within 7 days of receipt. We shall not be responsible for processing revision requests submitted after that period. Such requests may still be accomplished as a one time courtesy at the sole discretion of the writer.
Refund Policy
If you are dissatisfied with the result, we will have the paper revised or rewritten until you are satisfied. If there are some minor issues (some instructions overlooked or some points missed) just submit a revision request and all those issues will be corrected promptly. If you believe the writer that did the job was unqualified, you can request a different writer. We have dozens of writers to reassign the project to in case you are not happy with the job of your current writer. If you have already had 5 or more rounds of rewriting, and you are still unhappy with the outcome, you can contact our support center with a detailed complaint summarizing all the problems and will be entitled to a complete refund. We will issue a 100% refund and apologize.
